Established in 1964, Superdrug is an extremely popular UK store specialising in toiletry retailing and pharmacy only medicines. Its founders, Ronald and Peter Goldstein spent several years in the grocery retailing industry before decided to implement their trading formula and concepts and start this business. Superdrug was incorporated in 1964 as 'Leading Supermarkets Limited' and adopted its present name later that year.
Added 5 months ago
Added 5 months ago
EXPIRES 05th Aug 2017
It was on 26th April in 1966 that the very first Superdrug store opened in Putney High Street. Now a household name most will recognise the colourful brand which now hosts over 800 stores nationwide.
1983 saw Superdrug float on the USM stock market as it continued to grow at a swift and steady pace. In 2010 Superdrug introduced “The Perfume Shop”, (a shop within shops) as its sister company.
Online shopping is available at Superdrug.com and its bright, perky site is fun in colour with bright pink being its trade shade. This offers a vast array of products which are available to purchase across lines for make-up, skin, fragrance, hair, health and electricals. These include high end named brands which are vastly popular within the booming beauty industry.
Separate tabs are available for the customer under the “men’s” and “mother and baby” categories. Some pharmaceutical products are available online too as the “online doctor” link takes you to a completely different section of the site.
Any online shopper can interact with Superdrug’s “online doctor” in 3 easy steps. Orders can be placed using the online assessment form where doctors are available online to review a submission. An online assessment is then carried out to see if treatment is suitable for each individual. Medications are then delivered to any desired UK address.
As this service is very sensitive in nature, it is stated on the site that all medical information is treated as such and a secure online patient record is in place. Superdrug assure all customers that precautions are in place to ensure that other online providers don't have access to any personal data in order to provide a convenient and discreet service.
Every effort is made to ensure customer peace of mind in this respect as it is reiterated that information never leaves the Superdrug Online Doctor servers, which are also based in the UK. The online doctors are based in a private London office and only their clinical team can see any customer information.
All major credit cards are accepted for online purchases including the PayPal option. Delivery is not a problem as free delivery is set as standard and click and collect options are available for customer convenience. A £5.50 delivery charge applies for premium, next day home deliveries although any other delivery charges only apply on orders under certain spend and is the Superdrug “Beauty Card” is used.
Returns are accepted as Superdrug will happily refund any items in an unused and resalable condition within 28 days of receipt. This excludes perishable items (e.g. food and baby milk), medicines, items personalised for the customer and also sealed products which are not suitable for return due to health or hygiene reasons.